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FAQ

Home FAQ

Orders

 How do I place an order?
Simply browse our products, add the items you wish to purchase to your basket, and proceed to checkout. Follow the on-screen instructions to complete your order.
 Can I modify or cancel my order?
We currently offer 3 types of delivery service :standard delivery for GB Mainland in approximately 2-4 working days; Super Saver 48 Hour Delivery; Premium Next Day. More on our Delivery Services.
What payment methods do you accept?
We accept the following payment methods: Visa, Mastercard, PayPal, Apple Pay, Google Pay, American Express

Shipping

What are your shipping costs?
We use Royal mail and DHL to send most of our UK orders.Euro Car Parts reserves the right to use discretion in any circumstance where it makes more sense to use an alternative delivery method.
How long does it take for home delivery?
Delivery times vary depending on the shipping method and your location. Please see our Shipping & Delivery page for estimated delivery times.
 Do you ship internationally?
We currently ship to the United Kingdom. For international orders, please contact us at support@belantti.co.uk
How do I track my order?
You will receive a shipping confirmation email with a tracking number once your order has been dispatched. You can use this number to track your order's progress.

Returns

What is your return policy?
You can return eligible items within 30 days of the delivery date. Please see our Returns & Exchanges page for full details.
How do I return an item?
Please contact us at support@belantti.co.uk to initiate a return. See our Returns & Exchanges page for detailed instructions.

Products

Are your products authentic?
Yes, we source our products from reputable suppliers and guarantee the authenticity of all our items.
Are your products cruelty-free?
Yes, Belantti is committed to cruelty-free practices. None of our products are tested on animals.
Where are your products made?
Our products are made in the UK.
What are the ingredients in your products?
Detailed ingredient lists can be found on each product page. If you have specific questions, please contact us.

Account

Do I need an account to place an order?
No, you can also check out as a guest. However, creating an account allows you to save your information for faster checkout in the future.
How do I create an account?
You can create an account during the checkout process, or by clicking on the 'Account' icon on our website.
 I've forgotten my password. What should I do?
Click on the 'Forgot Password' link on the login page and follow the instructions to reset your password.