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Frequently Asked Questions

Frequently Asked Questions

Frequently Asked Questions | Belantti UK

Frequently Asked Questions

Quick answers to common questions about orders, delivery and returns.

What couriers do you use?
We work with Royal Mail and DHL for UK deliveries. Depending on your location or parcel size, we may use an alternative trusted courier to ensure safe and timely delivery.
How long does delivery take?
Standard delivery usually arrives within 2–4 working days. Express options are available at checkout for faster delivery.
Can I collect my order?
Orders are dispatched from our central fulfilment centre, so collection isn’t available right now. We’ll update this page if that changes.
How do I track my parcel?
Once your order ships, you’ll receive a dispatch email with a tracking link. You can also view tracking details in My Account.
How do I start a return?
You can start a return within 14 days of delivery via the Contact Us page. Our team will guide you through the quick return process.