Belantti Shipping & Delivery
Clear, simple delivery options across the UK, with Premier members enjoying unlimited Free Tracked 48.
Last updated: 27 November 2025
- Same-day dispatch on orders placed before 2pm (Mon–Fri).
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Standard: Tracked 48 (2–4 working days).
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Express: Tracked 24 (1–2 working days).
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Free delivery when you meet the minimum spend, or via Belantti Premier.
UK Delivery at a Glance
Standard (Tracked 48)
• £3.95 — orders £0.00–£24.99
• FREE — orders £25 and over
• 2–4 working days
Express (Tracked 24)
• £4.95 — all orders
• 1–2 working days
Belantti Premier
• Unlimited Free Tracked 48 on qualifying UK orders over £10
• Activates within 24 hours of purchase
Delivery Options
- £3.95 for orders £0.00–£24.99.
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FREE for orders £25 and over.
- Estimated 2–4 working days after dispatch.
- £4.95 on all orders.
- Estimated 1–2 working days after dispatch.
- Unlimited Free Tracked 48 on qualifying UK orders over £10.
- Membership activates within 24 hours.
- Delivery paid on orders before activation is refunded automatically.
- UK Mainland only.
Example savings: a non-Premier customer placing 8 standard UK orders per year at £3.95 delivery would pay £31.60 in shipping. A Premier member pays £9.99 for the year and receives Free Tracked 48 on each qualifying order.
Important notes: Working days exclude weekends and UK bank holidays. Failed deliveries due to an incorrect address are not eligible for free re-delivery. A new shipping fee will be required if the parcel is returned to us and you wish it to be re-sent.
Full Shipping & Delivery Policy
This Shipping & Delivery Policy explains how Belantti Group Ltd (“we”, “us”, “our”) handles order processing, dispatch, delivery and fulfilment for all products sold through belantti.co.uk — including our brands Belantti, SERRATED and authorised partner brands.
1. Processing Times
- Orders placed before 2pm (Mon–Fri) are usually dispatched the same working day.
- Orders placed after 2pm dispatch the next working day.
- Weekend and bank-holiday orders dispatch on the next working day.
- During peak periods, dispatch may extend to 2–3 working days.
2. UK Delivery Options
Standard Delivery (Tracked 48)
- £3.95 for orders £0.00–£24.99.
-
FREE for orders £25 and over.
- Estimated delivery: 2–4 working days after dispatch.
Express Delivery (Tracked 24)
- £4.95 on all orders.
- Estimated delivery: 1–2 working days after dispatch.
We primarily use Royal Mail. Tracking information is emailed once your order has shipped.
3. Belantti Premier Delivery
- Premier members receive unlimited Free Tracked 48 delivery on qualifying UK orders over £10.
- Membership activates within 24 hours of purchase.
- If you place an order before Premier activates, your delivery fee will be automatically refunded once activation is complete.
- Applies to UK Mainland orders only.
4. International Shipping
- International delivery available to selected destinations (shown at checkout).
- Typical timeframe: 5–15 working days after dispatch.
- Customs/import taxes (where applicable) are the customer’s responsibility.
5. Split Deliveries
Orders with items fulfilled from multiple locations may arrive in separate parcels. Each parcel will have individual tracking.
6. Delivery Issues
- If tracking says “delivered”, check with neighbours and the courier first.
- We are not responsible for delays due to strikes, weather, customs or carrier issues.
- Ensure your address is correct — we cannot reroute parcels after dispatch.
7. Undeliverable or Returned Parcels
- Returned parcels (due to incorrect address) are refunded minus shipping cost.
- A new shipping fee applies if you want the parcel resent.
8. Pre-Orders & Partner Fulfilment
Some items dispatch directly from partner warehouses with extended lead times. Estimated dispatch windows appear on applicable product pages.
9. Lost or Damaged Parcels
- Contact us within 7 days if your parcel is missing or damaged.
- Email: support@belantti.co.uk
- Include order number, photos (if damaged) and tracking number.
- We will replace or refund once confirmed under our Returns Policy.
10. Order Tracking
A tracking link is sent after dispatch. Tracking may take up to 24 hours to begin updating.
11. Delivery Confirmation & Risk
Risk transfers to the customer once the parcel is scanned as delivered by the courier.
12. Contact Us
📧 support@belantti.co.uk
📍 Slough, United Kingdom
This Shipping & Delivery Policy applies to all brands and partner products sold by Belantti Group Ltd via belantti.co.uk.
